Highlighting a significant gap in the retail sector, Theranikal noted that many businesses using POS systems still rely on outdated software, presenting technological constraints that hinder scalability. This hesitance to transition to newer software is often due to a lack of guidance and technical expertise. Zakya, as Theranikal emphasized, aims to bridge this gap by offering a user-friendly and comprehensive solution.
Zoho Corporation has announced that Zakya will serve as a valuable asset for retail businesses, assisting with various aspects including billing, accounting, ecommerce, mobile billing, mobile store management, and back-office tasks. In addition to English, Zakya supports 10 Indian languages, catering to a diverse clientele across the country.
Furthermore, Zakya comes equipped with pre-integrated payment partners such as Pine Labs, Razorpay, and PhonePe, ensuring convenience for both customers and store owners alike. The platform also offers integration with shipment solutions like AfterShip and EasyPost, facilitating efficient order fulfilment processes, as highlighted by the company. Users will also have the flexibility to integrate Zakya with third-party applications, further enhancing operational efficiency.
Priced at INR 649 per month, Zakya has garnered significant traction since its beta launch six months ago. Zoho reported that Zakya has already onboarded over 170 active stores and boasts 320 active POS registers, indicating a strong market response to the product’s offerings.
In a notable development, Zoho’s cofounder and CEO, Sridhar Vembu, shared insights into the company’s growth trajectory in India. In the calendar year 2022, Zoho witnessed a remarkable 37% year-on-year increase in revenue from the Indian market. Vembu highlighted India as the fastest-growing market for the SaaS giant.
Adding to its achievements, Zoho recently crossed the significant milestone of $1 billion in overall sales for the financial year ending on March 31, 2023. The bootstrapped unicorn reported an operating revenue of INR 8,703.6 Crores ($1 billion), marking a notable 30% surge from INR 6,710.7 Crores in the previous financial year. Additionally, its net profit increased by 3%, reaching INR 2,836 Crores from INR 2,749 Crores in the preceding fiscal year. These impressive figures underscore Zoho’s continued success and growth within the industry.
